Overflowing manholes, backed-up gullies and main drains cleared across Bournemouth — usually the same day. We agree a fixed price on site before anything starts, and there's no charge for turning up.
Sewage overflowing right now? Don't fill in a form — call us.
Call 0330 123 4567This is the question that decides whether you need us or a plumber — and it's worth thirty seconds before you call anyone, because it'll save you a wasted visit.
Several fixtures failing together nearly always means the blockage is downstream of all of them — in the main drain.
We only handle the underground drains outside the building. If it turns out to be internal, we'll tell you — and you won't be charged for the visit.
No open-ended hourly rates and no work starting before you've agreed the price.
Any hour, any day. We'll ask a few questions to work out whether it's the main drain and how urgent it is, then book you in.
The engineer lifts the covers, finds where the blockage sits, and works out what's causing it rather than guessing.
You get a price for the work before anything starts. If you'd rather not go ahead, that's fine — there's no charge for the visit.
We clear the blockage, run water through to confirm the drain's flowing properly, and tidy up. If we think it'll recur, we'll say why.
Some of these are universal. Others we see far more of here than we would elsewhere.
Cools, hardens and coats the pipe wall until the bore narrows and everything else catches on it. The most common cause we see in shared drains serving flats and converted houses.
"Flushable" wipes don't break down. They snag on any imperfection in the pipe and build into a mass. Common wherever a single drain serves several households.
Roots find hairline cracks and old clay joints, then grow into the pipe and trap debris. Jetting clears them, but a survey tells you whether the joint needs repairing before it happens again.
Where a pipe has cracked, ground material washes in and builds up gradually. The tell-tale sign is a drain that clears easily then blocks again a few months later.
Old clay and pitch-fibre drains crack, sag or lose alignment at the joints. Debris catches at the fault every time. Clearing helps temporarily; repair is the fix.
Gullies and yard grids silt up with leaves, grit and moss, particularly in autumn. Often the easiest and cheapest of all these to sort — sometimes on the spot.
If a drain is backing up, a few simple things will stop it getting worse before we arrive.
Clearing a drain that blocks repeatedly only buys time. These are the next steps.
It depends on where the blockage is, what's causing it and how long it takes to clear — which is why we won't quote a figure over the phone and then change it on the driveway. The engineer confirms a fixed price on site before starting, and if you decide not to go ahead there's no charge for the visit.
For emergencies we aim to attend the same day, often within a few hours. Call rather than using the form — it's quicker, and the phone is answered 24 hours a day. Overnight calls are booked into the first available window next morning.
Drainage work isn't clean, but clearing up is part of the job, not an extra. We wash down afterwards and leave covers seated properly.
Rods are fine for a gully you can reach. For anything in the main drain they often push the blockage further along or dislodge a joint. Chemical unblockers rarely work on a main-drain blockage and make the job hazardous for whoever comes next — so we'd rather you didn't.
Drains inside your boundary serving only your property are generally yours. Shared drains and sewers beyond the boundary are usually the water company's responsibility. We'll check and tell you which applies — including when it means you shouldn't be paying us at all.
Sometimes — particularly where there's damage rather than just a blockage. Insurers generally want evidence, which is where a CCTV survey with footage and a written report matters. We can supply that documentation.
Yes. Pubs, restaurants, care homes, schools and managed properties, on both emergency call-out and planned maintenance. Commercial customers get priority response because a blocked drain usually means a closed kitchen or bathroom.
Call any hour and you'll speak to someone who can book an engineer — no call-out fee, fixed price agreed before we start.